Timely receipt of this information is necessary for THIMAME.COM to file a damage claim. Please notify THIMAME.COM Customer Service at of damaged products WITHIN THE FIRST 48 HOURS of receipt. Please save the product and the original box and packaging and notify THIMAME.COM immediately to arrange for a carrier inspection and a pickup of damaged products. If damaged products are accepted from the carrier, such damage should be noted on the carrier delivery record. If Customer receives damaged products please refuse the products upon original delivery attempt.THIMAME.COM offers a 14 day return policy on merchandise based on the following conditions: Damaged Product Box If you receive a defective or damaged item, please return it to us with all original packaging and we will either replace or refund the purchase.Īt THIMAME.COM we work hard to ensure you receive quality products from us, if for any reason you need to return a product the following terms apply:

Your package will be dispatched with the utmost care to ensure it arrives in good condition.īoxes are amply sized and your items are well-protected. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. We advise you to group your items in one order. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. Shipping fees include handling and packing fees and insurance as well as courier costs. If you have any special delivery requirements please mention these on the check-out page and we will try to accommodate them. Non -EU residents might also incur import duties on products, these costs are related to your countries import laws. Deliveries outside of the EU might have delays due to customs regulations in your country. Please note that all our shipments are sent from EU warehouses meaning that all EU and EEA residents will receive prompt delivery without any delays. Also note that it is cheaper to group your items into one order rather than having multiple orders for multiple items. Simply select the carrier option that suits you.

Packages are generally dispatched within 2 days after receipt of payment and are shipped via courier service (DHL, TNT, UPS, DPD etc), you may select the best service that meets your needs during the checkout process.

Accuracy (relative humidity): 0 % - 90 %.

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